Day: 14 April 2026

Neil Old, managing director of Signet Jewelers’ UK operations, has steered the company through unprecedented challenges since 2019, from the pandemic’s impact to rising operational costs exacerbated by political turmoil. In a strategic shift, Ernest Jones has pivoted from the luxury watch market to focus on the mid-market segment, enhancing its position while H. Samuel continues to excel with a broader customer base. Investment in store upgrades and digital enhancements aims to elevate the retail experience, demonstrating Signet’s commitment to adapt and thrive amid evolving market dynamics.

Jo Bourne has been appointed as the new membership director of the Company of Master Jewellers (CMJ), a move that underscores her significant contributions to the organisation in recent months. This role will focus on enhancing engagement between suppliers and retailers, reflecting a strategic shift aimed at fortifying the CMJ’s head office. Both Bourne and CMJ managing director Patrick Turner expressed optimism about future initiatives, highlighting a commitment to better service for their membership base.

Jo Bourne has been promoted to membership director at the Company of Master Jewellers (CMJ), a move aimed at enhancing engagement between suppliers and retailers. This promotion is set to bolster the CMJ’s head office team, supporting its growing initiatives and delivering increased value to members. Bourne, who previously served as retail membership manager, expressed her excitement about strengthening the community and supporting both independent retailers and suppliers in her new role. Managing director Patrick Turner praised her leadership, noting the pivotal impact of her promotion on the organisation’s future ambitions.

Norqain has launched a whimsical new edition of its Freedom 60 Chrono watch, the Enjoy Life Freedom 60 Chrono Sprinkles. Inspired by summer ice creams, this playful design features a dial adorned with multicoloured sprinkles and offers a light-hearted reminder to cherish life’s moments. With retail prices ranging from £4,650 to £4,725, the watch is available in Strawberry Pink and Blue Raspberry, complete with a luminous dial and unique ice cream-themed date window. Norqain aims to foster joy and connection, continuing its tradition of innovative design and community celebration.

The evolution of household appliances reaches a significant milestone as Miele and AEG spearhead innovations in front-loader washing machines, culminating in three critical breakthroughs: a flexible rubber door seal, a robust glass door, and precise drum alignment. Meanwhile, Rolex celebrates a century of its iconic Oyster case, a benchmark in waterproof technology, originally showcased by swimmer Mercedes Gleitze during her English Channel attempt. In this centenary year, Rolex introduces enhanced Oyster Perpetual models, fusing historical significance with modern craftsmanship, as these durable timepieces continue to echo the strength and reliability reminiscent of the machines that revolutionized laundry.